Order Cancellation Policy
Order Cancellation Policy
We understand that sometimes plans change, and you may need to cancel your order. To accommodate this, we have a flexible cancellation policy in place. However, since each item is processed with care and often made-to-order, cancellation requests are subject to certain time-based conditions and deductions.
Please review the following guidelines carefully before proceeding with a cancellation:
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- You can cancel the order within 24 hours and claim a full refund.
- If the order is canceled after 24 hours but within 3 days, 30% of your amount will be deducted.
- If the order is canceled after 3 days, 50% of your amount will be deducted.
- Orders cannot be canceled after they have been shipped.
Note: Please note that customized items cannot cancelled once they has entered the processing stage.