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Order Cancellation Policy

Order Cancellation Policy

We understand that sometimes plans change, and you may need to cancel your order. To accommodate this, we have a flexible cancellation policy in place. However, since each item is processed with care and often made-to-order, cancellation requests are subject to certain time-based conditions and deductions.

Please review the following guidelines carefully before proceeding with a cancellation:

  • You can cancel the order within 24 hours and claim a full refund. 
  • If the order is canceled after 24 hours but within 3 days, 30% of your amount will be deducted.  
  • If the order is canceled after 3 days, 50% of your amount will be deducted. 
  • Orders cannot be canceled after they have been shipped.

Note: Please note that customized items cannot cancelled once they has entered the processing stage.

How to Cancel Your Order

Please use the following method to get in touch with us if you would like to cancel your order:

  • Contact us via email at sales@thecaliforniajackets.com for the cancellation process, and mention your reason for the cancellation.
  • For the cancellation, you must include the following details:
  • Include your Full Name while emailing us.
  • Mention your Order Number, which was provided by us at the time you ordered.
  • Include your correct Email Address and Contact Number so we can connect with you easily.

Our dedicated team will verify soon if your order can be canceled and provide you with an update over the phone or via email.

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