Shipping Policy

Shipping and Delivery Process 

Estimated Delivery Time 

• • The Free Shipping delivery time for any product is approximately 10 to 12 working days. 

• • We provide urgent/expedited shipping however it will still take 7 to 8 working days and unfortunately is not free. You will be charged $30 and your product will be delivered to your doorstep.

• •  We work on business days from Monday to Friday. Also, note that if you place the order after 1 pm then it will be counted in the list of orders placed on the next day.

The Trackable Shipping:

Once your order is delivered and you get the tracking ID then get in touch with the team of the courier company. Keep an eye on your product, know when it will reach you. The purpose of sharing it is to keep you aware of the product’s status. If you are not present at the location then let courier company. If the order is on hold by the courier company, you can contact them to get updated

Our Truster Courier Partners:

We put immense effort to create your attire and that is why we make sure that you also receive them in the best condition. So we choose the worldwide trusted courier companies to ship your parcels worldwide. They deliver the parcels on time and with great safety. We have a partnership with the companies like DHL and FedEx. These well-known companies are our proud partners. 

In case of receiving a damaged parcel:

Our hard-working teams are putting great effort ceaselessly into the crafting of your outfits. That is why there is rarely any possibility that you got a damaged parcel. But if there is any occurrence of the issue from that 1% percent possibility, then you can reach out to our customer care department easily. After receiving your attire, get in touch our customer care department within 30 days. They will surely resolve it.

Taxes and Import Duties:

The delivery is free at the The California Jackets for all customers globally. There are not any taxes and duties charges added to that. But when it comes to paying taxes and duties, that is added by your country’s law. Then you have to pay those duties and taxes on your product.

Reasons for the delayed shipment:

We surely put our maximum effort to deliver your parcel on time. But in some circumstances because of some issues, your orders can face delay. Such reasons and situations are mentioned below. So let’s take a look at them too:

• • The major issue that has a high possibility to cause your shipment a delay is you provided the wrong information to us. It can be your wrong phone number or wrong address. 

• • The other possibility that can happen is that there is the occurrence of a natural disaster. Either in your region or either in our region. 

• • Public holidays can also be a cause of delay in your shipment. 

• • Also, we pay great attention to crafting high-quality attire, so in case your parcel gets rejected by the quality control department. Then we will discard that and make a new one for you. So it will also cause a delay to deliver your parcel. However, it happens rarely. 

• • The courier company’s operational days can also be one of the reasons that can cause a delay in delivery. 

• • Custom holds are also one of the reasons why the shipment gets delayed and reaches the place a little late. 

• • Your change of mind and amendments also make your shipments face delay. As it affects the delivery and the changes you make increase the time period of shipping.